Safe Steps

Our Event Charity Partner – Safe Steps

Safe Steps is Victoria’s 24/7 family violence response centre, providing a state-wide entry point for victim-survivors of domestic and family violence.

Safe Steps delivers programs at a state and national level. Their services include information and referral, crisis response, specialist family violence risk assessment, safety planning, and access to supported crisis accommodation. 

Safe Steps provide services to all victim-survivors and recognise that most of their work is dedicated to the needs of women and children, which reflects the gendered nature of domestic and family violence.  They advocate to create systemic change and effective pathways for victim-survivors from crisis to safety and living a life free from violence.

Safe Steps assists people experiencing family violence through their 24/7 phone line (1800 015 188), the provision of crisis accommodation and specialist support services.  Their mission is to provide evidence-based responses for victim-survivors of domestic and family violence by creating pathways to safety through collaborative partnerships

MDXO are extremely Proud to work with our

charity partner –  Safe Steps

We will work Together to educate,  raise awareness and much needed funds for an important cause.

If you or someone you know are experiencing family violence, there is always someone at Safe Steps available to provide confidential Support and information.

Virginia’s Place

Confidence, connection and community.

Virginia’s Place is so much more than a place of refuge for women and children seeking crisis accommodation. It is a place where they can stop and catch their breath knowing that they are safe.

It is a place where they can have hope and are supported by crisis support specialists. It is a place where they are not on their own.

Need Support?

24/7 Family and Domestic Violence Support for Victorians

If you or someone you know is experiencing or afraid of family and domestic violence, you can contact Safe Steps for support by phone, email or web chat.  Safe Steps are open every day of the year, including public holidays.

Phone:           1800 015 188    24/7 family violence response phone line

Email:       A support worker will reply to you as soon as possible.

Web chat:    Connect with a family violence specialist online Mon-Fri, 9am – 12 midnight.

If you have been threatened or you are fearful for yourself, a child or a family member – call 000.

Contact Safe Steps


Monetary donations are always greatly appreciated and can be made directly via the Safe Steps website.  Any donation amount is welcomed.

By donating to Safe Steps Family Violence Response Centre you will be making a real difference to the thousands of women and children they assist each year.  As an example..

  • $35 can help provide a crisis care package for a mum and children in temporary emergency accommodation.
  • $50 can help provide gift cards for families in crisis accommodation.
  • $75 can help provide essential specialist support for a women planning to leave a violent relationship.
  • $100 can help provide secure, temporary housing for pets in crisis when women and children are escaping family violence.
Safe Steps Donation